Refund policy

We understand that purchasing custom-made products involves trust and confidence in our craftsmanship. As artisans dedicated to creating unique pieces tailored to your specifications, we stand by the quality of our workmanship. However, please note that due to the personalized nature of our products, we are unable to accept returns or offer refunds, except in cases of manufacturer's defects. Each item is meticulously crafted to your exact preferences, making it uniquely yours and unsuitable for resale. We appreciate your understanding and cooperation in supporting our commitment to delivering exceptional custom creations. Should you encounter any issues with manufacturing defects, please don't hesitate to contact us at fluidartdecormore@gmail.com or +1 (972) 814-4862, and we'll gladly assist you in resolving the matter promptly.